Merging Duplicate Accounts
Last Updated: 8/19/2025
Steps to Merge Duplicate Accounts
In this example, we are merging two accounts for ABC Compay. One has the correct data and the otherhas a single mod file.
Step 1: Export Data from the Duplicate Account
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Navigate to the duplicate ABC Company account (the one containing only one mod file).
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Open the file with the mod and export the following reports:
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Policy Excel file
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Payroll Excel file
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Claims Excel file
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Save these files locally. These will be used to re-create the data in the correct account.
Step 2: Import Data into the Correct Account
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Go to the correct ABC Company account.
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Manually create a new file for the missing state or rating period (in this case, we will use the following):
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State: WI
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Rating Date: 10/01/2024
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Once the file is created, import the exported Excel files:
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Policy
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Payroll
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Claims
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This will populate the correct account with all the relevant data from the duplicate.
Step 3: Delete the Duplicate Account
Once you've verified that all data has been successfully transferred and imported:
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Go back to the duplicate account.
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Review for any remaining unique data (if any).
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Once confirmed, delete the duplicate account to avoid confusion and maintain a clean database.